Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. Do you participate in major sales events like Black Friday?

A. Yes, actively

B. Yes, casually

C. No

3. How do you feel about automated subscription renewals?

A. Convenient, I like them

B. They sometimes cause unwanted charges

C. I prefer to manually renew

4. What is your primary source for news?

A. Social Media

B. News Websites/Apps

C. Television

D. Word of Mouth

5. What's your favorite place to shop for clothes?

A. Department stores

B. Brand websites

C. Fast fashion retailers

D. Thrift/Vintage stores

6. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns

7. Do you prefer experiences (travel, concerts) over physical goods?

A. Yes, definitely

B. I value both equally

C. No, I prefer physical goods

8. How important is a brand's social or environmental stance to you?

A. Very important

B. Somewhat important

C. Not important

9. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

10. Do you set a monthly budget for discretionary spending?

A. Yes, and I stick to it

B. Yes, but I often exceed it

C. No